1. Introduction
Unity Transport Service L.L.C. is committed to making its website accessible to everyone, including people with disabilities. We believe that every visitor should be able to perceive, understand, navigate, and interact with our site with ease, regardless of ability or the assistive technology they use.
We continually work to improve the usability and accessibility of our website and welcome feedback from our users to help us do so.
2. Conformance
We aim to conform to the WCAG 2.1 Level AA standard set by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities. Following these guidelines helps us ensure that our site is perceivable, operable, understandable, and robust.
3. Accessibility Features
To support accessibility, our website incorporates the following features:
- Semantic HTML — we use meaningful, well-structured markup to convey document structure and meaning.
- Skip links — a "Skip to main content" link allows keyboard users to bypass repeated navigation.
- Keyboard navigation — all interactive elements can be reached and operated using a keyboard alone.
- Sufficient color contrast — text and background colors meet recommended contrast ratios for readability.
- Labeled forms — form fields are associated with descriptive labels so assistive technologies can identify them.
- Alt text — meaningful images include alternative text describing their purpose.
- ARIA where appropriate — we use ARIA roles, states, and properties to enhance accessibility where native HTML is insufficient.
4. Known Limitations and Areas for Improvement
While we strive to make our website fully accessible, we acknowledge that some areas may not yet fully conform to WCAG 2.1 Level AA. Known limitations include:
- Some third-party content, such as Google Maps embeds, may not fully conform to our accessibility standards, as these are controlled by third-party providers.
- Some older documents or media may not yet have been updated to meet current accessibility best practices.
- Certain interactive features may have limited support with older assistive technologies or browsers.
We are actively working to address these limitations and welcome your feedback to help us prioritize improvements.
5. Compatibility with Assistive Technologies and Browsers
Our website is designed to be compatible with commonly used assistive technologies and modern browsers, including:
- Screen readers such as NVDA, JAWS, and VoiceOver.
- Modern browsers including the latest versions of Chrome, Firefox, Safari, and Edge.
- Keyboard-only navigation and voice-control software.
Older browsers or assistive technologies may not provide an optimal experience. We recommend using the most recent version of your preferred browser and assistive technology.
6. Feedback and Reporting Accessibility Issues
We are committed to ensuring accessibility for everyone. If you experience any difficulty accessing content on our website, or if you believe a feature is not fully accessible, please let us know. You can reach us by:
- Email: about@unitytransport-service.org
- Phone: +1 (352) 478-5954
Please include a description of the issue, the page or feature affected, and the browser or assistive technology you were using. We aim to respond to accessibility feedback within 5 business days.
7. Third-Party Content
Our website may include content and features provided by third parties, such as Google Maps and form delivery services. While we select providers with care, we do not control the accessibility of third-party content. We encourage these providers to follow accessibility best practices, but we cannot guarantee that all third-party content will fully conform to WCAG 2.1 Level AA. If you encounter an accessibility issue with third-party content, please contact us so we can raise it with the provider.
8. Changes to This Statement
We may update this Accessibility Statement from time to time to reflect changes to our website, improvements we make, or updates to accessibility standards. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this statement periodically.
9. Contact
If you have any questions about this Accessibility Statement or our accessibility practices, please contact us:
Unity Transport Service L.L.C.
731 Duval Station Rd, Jacksonville, FL 32218
Phone: +1 (352) 478-5954
Email: about@unitytransport-service.org