1. Introduction
Unity Transport Service L.L.C. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website at https://unitytransport-service.org (the "Site"). This Privacy Policy explains what information we collect, how we use it, who has access to it, and the choices you have regarding your data.
By using our Site or submitting information through our forms, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information you submit
When you contact us or request a quote, you may provide personal data through our forms, including:
- Name
- Email address
- Phone number
- Company name
- Message or inquiry details
- Quote details such as pickup location, delivery location, and cargo information
2.2 Information collected automatically
When you visit our Site, certain information may be collected automatically, including your IP address, browser type, device information, and the pages you visit. We may also use cookies to collect this information, but only if you have consented to the use of cookies through our cookie banner. For details, see our Cookie Policy.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and messages
- Prepare and provide freight quotes
- Provide and manage our transportation and logistics services
- Improve and maintain our website and services
- Comply with applicable legal, regulatory, and contractual obligations
4. Who Has Access to Your Information
Access to your personal information is limited to authorized employees and agents of Unity Transport Service L.L.C. on a need-to-know basis. We may also share information with trusted service providers who act on our behalf, including:
- FormSubmit — a third-party form delivery service used to deliver form submissions to our email address at about@unitytransport-service.org.
- Our website hosting provider, which stores and serves the content of our Site.
We do not sell your personal information.
5. Third-Party Services
Our Site uses or may use the following third-party services, each of which has its own privacy and data practices:
- FormSubmit — used to deliver contact and quote form submissions to us.
- Google Maps — used for map embeds that may display location information.
- Google Analytics — used only if you consent to analytics cookies through our cookie settings.
We are not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies.
6. Cookies
We use cookies to operate essential site functions and, with your consent, to analyze site usage. For full details about the cookies we use and how to manage them, please see our Cookie Policy.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, respond to your requests, and comply with applicable legal, regulatory, or contractual requirements. When your information is no longer needed, we will delete it or anonymize it in accordance with our retention practices.
8. Your Rights and How to Delete Your Data
You have the right to request access to, correction of, or deletion of your personal information. To exercise any of these rights, you may contact us by:
- Email: about@unitytransport-service.org
- Phone: +1 (352) 478-5954
We will respond to your request within 30 days of receiving it.
9. Data Security
We take reasonable safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Site and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. International Users
Unity Transport Service L.L.C. primarily serves customers located in the United States. If you access our Site from outside the United States, your information may be transferred to and processed in the United States, and you consent to such transfer by using our Site.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Owner and Contact
If you have any questions about this Privacy Policy or our data practices, please contact us:
Unity Transport Service L.L.C.
731 Duval Station Rd, Jacksonville, FL 32218
Phone: +1 (352) 478-5954
Email: about@unitytransport-service.org